Wolfpack Digital is ISO 9001:2015 Certified for Quality Management
Gina Lupu Florian
Founder & co-CEO
Reading time: 4 min
Published: Apr 14, 2020
Key takeaways
- In March 2020, Wolfpack Digital earned two certifications: ISO 9001:2015 for Quality Management and ISO 27001:2013 for Information Security Management.
- ISO 9001:2015 confirms the company operates a quality management system at the highest standards.
- The certification reflects seven quality management principles, from customer focus to relationship management.
- It gives clients assurance of consistent processes, evidence-based decisions, and continual improvement across every project.
Time works wonders. From the moment the company was founded, our team of mobile and web developers has joined more than 50 entrepreneurs and brand representatives from all over the world on their journey towards innovating their businesses.
It was about time for Wolfpack Digital to become an ISO 9001:2015 certified app development company. In March 2020, after a rigorous process, we received two certifications:
- ISO 9001:2015 for Quality Management System
Why choose an ISO 9001:2015 certified app development company?
Software projects are usually complex and require a lot of resources that can lead to great results and provide innovation across industries. Choosing a development company as a tech partner means trusting them with the start-to-end implementation of your idea.
The two certifications prove that Wolfpack Digital has a quality and information security system in check, and that the company operates at the highest standards possible.
The software industry can be compared to space travel: it requires a lot of planning and research, it deals with sensitive data and information, and mistakes can be costly. If building an app were like sending someone to the moon, who would you trust to take you there — a random mathematician calculating the trajectory, or a team of specialists that brings you back safe?
How do the 7 principles of Quality Management reflect on the process of building an app?
1. Customer focus
The central goal of our company is to act according to our customers’ needs and help them achieve their business goals. Beyond providing our app and web development services at the highest quality possible, we aim to exceed our clients’ expectations in terms of deliverables and the overall process.
2. Leadership
Just like in a pack of wolves, our team heads consciously in the same direction. Our goals are aligned across all management levels, and effective communication helps us deliver the planned results. Every team member is accountable for the work we provide.
3. Engagement of people
Wolfpack Digital is a suite of cross-functional teams made up of highly specialized experts, each tackling a specific component that results in flawless, high-caliber digital products.
The quality comes from:
- constant learning activities;
- knowledge-sharing internal events;
- well-established values and a rich company culture based on proactivity, ownership, transparency, innovation, and excellent communication.
This is the recipe that allows our team members to improve their personal contribution to the end result.
4. Process approach
The quality management system helps our team harness all our skills and talents. Our teams are devoted to the working methodologies we found useful: Lean Startup, Agile, and Scrum.
While helping more than 50 brands build tailored digital products, we conducted constant evaluations and collected feedback from our clients. This way, our team has polished its working processes, communication, and teamwork.
Having an aligned and consistent web and mobile app development process gives the certainty that all resources are used efficiently and effectively.
Flaviu Simihaian, CEO and Co-founder of Amplicare, NYC, USA
5. Improvement
Over the years, we have developed an ongoing focus on improvement. Each mistake has been taken as an opportunity and well-documented to ensure we capture our lessons learned, with new processes put in place to overcome the risks. We can now proudly say that we have stable performance, high turnaround speed, and good adaptability to change.
Beyond our day-to-day app coding, we discuss and plan new improvement projects and activities, making sure we upgrade the quality of our services with each project, business, and client we work with.
6. Evidence-based decision making
As a tech partner, our decisions have a direct impact on the businesses we work with. This is why decisions at all levels within our team are based on careful analysis of data and information.
Our management team ensures that we understand the cause-and-effect relationships and outcomes for each industry we work with. Having data on the table leads to achieving goals and delivering extra value to our clients.
7. Relationship management
The last but most important principle of quality management is the relationship management of all actors involved in the app development process — clients on one side and the development team on the other. We like to establish long-term relationships with our clients based on common goals, balanced with trust, proactivity, and great communication. At the end of the day, we aim for short-term results and long-term goals.
Wolfpack Digital has a vast portfolio of successful web and mobile apps, a close relationship with the tech community, a team of extremely talented professionals, and several awards from trusted parties — and now, two certifications that mirror our commitment to quality and security.
Do you have a brilliant idea and are looking for technical advice and implementation? Wait no more. Learn more about us, then contact us and be sure your idea is in good hands.
